Your personal data matters to us. This Privacy Policy explains exactly what information rws77 collects, why we collect it, how it is used and protected, and what rights you hold as a player on our platform.
rws77 ("the Company", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the rws77 platform, accessible at rws77.cam ("the Platform"). This Privacy Policy sets out how we collect, use, disclose, store, and protect your personal information in connection with your use of our online casino, sports betting, and associated gaming services.
This Privacy Policy applies to all users of the rws77 Platform, including registered account holders and visitors, with particular relevance to players based in Malaysia — including those in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations across the country.
By registering an account with rws77 or by continuing to access the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and rws77.
The following definitions apply throughout this Privacy Policy:
rws77 collects the following categories of personal data in connection with your use of the Platform:
rws77 collects your personal data through the following channels:
| Collection Method | Data Types Collected |
|---|---|
| Account Registration Form | Name, date of birth, email, phone number, username, password |
| KYC Verification Submission | Identity documents, proof of address, payment method verification |
| Deposit & Withdrawal Transactions | Payment method details, transaction amounts, timestamps |
| Platform Usage & Gaming Activity | Bet history, game sessions, login times, responsible gambling tool interactions |
| Customer Support Interactions | Live chat logs, email correspondence, support ticket content |
| Cookies & Tracking Technologies | IP address, device data, session identifiers, browsing behaviour on the Platform |
| Third-Party Payment Processors | Transaction confirmation data returned from payment providers including banks and e-wallet operators |
rws77 processes your personal data for the following purposes:
To create, maintain, and administer your rws77 account, authenticate your login sessions, and provide you with access to the Platform's features and services.
To process your deposits and withdrawals through your selected Malaysian payment methods — including Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and cryptocurrency channels — and to maintain accurate financial records of all transactions in MYR.
To conduct KYC verification, verify your age (minimum 21 years), comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations, and fulfil any other regulatory requirements applicable to rws77's licensing framework.
To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and any other conduct that violates our Terms & Conditions or applicable law. This includes automated monitoring of account activity and transaction patterns.
To respond to your queries, complaints, and requests through live chat, email, and other support channels. Support interaction records are retained to ensure service continuity and accountability.
To administer responsible gambling tools including deposit limits, session limits, reality checks, and self-exclusion requests. To monitor gaming patterns for indicators of problem gambling behaviour and take proactive protective measures where appropriate.
With your consent, to send you promotional communications about relevant bonuses, new games, and platform updates. To personalise your Platform experience based on your game preferences and usage patterns. You may withdraw your consent to marketing communications at any time by contacting our support team.
To analyse aggregated, anonymised usage data to improve Platform performance, user experience, and game library relevance. No individual-level profiling is used for Platform improvement purposes.
rws77 processes your personal data on the following legal bases:
rws77 does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
To process your deposits and withdrawals, we share necessary transaction data with payment processors and financial institutions, including Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong), e-wallet operators (Touch 'n Go eWallet, Boost, GrabPay), DuitNow/FPX clearing networks, and cryptocurrency processing services.
To conduct KYC verification, we may share identity documents and personal data with specialist identity verification service providers operating under confidentiality and data processing agreements with rws77.
To facilitate access to our game library, session data (including account identifiers and bet activity) is shared with our licensed game studio partners in the minimum scope necessary to operate the games. We do not share full identity or payment data with game studios.
rws77 will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, valid legal process, or our regulatory licensing obligations. We will, where legally permissible, notify affected users of such disclosure.
We may share personal data with our legal advisors, auditors, and compliance consultants under strict confidentiality obligations where necessary for the conduct of their professional services.
rws77 operates on a global technology infrastructure. As a result, your personal data may be transferred to, stored in, and processed in jurisdictions outside Malaysia. Such transfers may occur in connection with our hosting providers, identity verification partners, game studio servers, and other operational service providers.
In all cases where your personal data is transferred internationally, rws77 ensures that appropriate safeguards are in place, including:
By using the rws77 Platform, you acknowledge and consent to your personal data being processed in jurisdictions outside Malaysia where necessary for the purposes described in this Policy.
rws77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML regulatory obligation |
| KYC & Verification Documents | Duration of account + 5 years post-closure | Regulatory compliance |
| Transaction Records | Minimum 5 years post-transaction | Financial record-keeping obligation |
| Gaming & Bet History | Duration of account + 3 years | Dispute resolution, responsible gambling |
| Support Interaction Logs | 3 years from interaction date | Service quality, dispute resolution |
| Marketing Consent Records | Until withdrawal + 3 years | Consent accountability |
| Self-Exclusion Records | Permanent (or per program terms) | Player protection obligation |
Following the expiry of the relevant retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.
rws77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction.
rws77 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, maintain your session, and analyse usage patterns. The following categories of cookies are used:
These cookies are essential to the operation of the Platform and cannot be disabled without affecting core functionality. They include session authentication cookies, security tokens, and load-balancing cookies. No consent is required for strictly necessary cookies.
These cookies remember your preferences — such as preferred language, display settings, and previously selected game categories — to improve your experience on subsequent visits. They do not track activity across third-party websites.
With your consent, we use analytics cookies to collect aggregated, anonymised data about how users interact with the Platform — including which pages are visited, how long sessions last, and which features are most used. This data is used solely to improve Platform performance and user experience.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will impair the functionality of the rws77 Platform, including login persistence and session management.
Subject to applicable law and rws77's legitimate operational and regulatory requirements, you hold the following rights in respect of your personal data:
You have the right to request a copy of the personal data rws77 holds about you. We will provide this information within a reasonable timeframe, typically within 30 days of a verified request.
You have the right to request correction of inaccurate or incomplete personal data held about you. You may update some personal details directly within your account settings. For changes requiring identity re-verification (such as name or date of birth corrections), please contact our support team.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis for processing applies. Please note that rws77 is required by law to retain certain categories of data (particularly KYC records and transaction history) for specified minimum periods, which may limit the scope of any erasure request.
You have the right to request that rws77 restricts the processing of your personal data in specified circumstances — for example, while a rectification request is being assessed, or where you contest the legal basis for processing.
Where processing is based on your consent or contractual necessity, and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
You have the right to object to processing of your personal data based on rws77's legitimate interests, including any profiling conducted for that purpose. You have an absolute right to object to processing for direct marketing purposes at any time.
Where rws77 makes decisions about you solely based on automated processing that produce significant effects — such as automated fraud detection leading to account suspension — you have the right to request human review of that decision.
The rws77 Platform is strictly intended for adults aged 21 years and above. rws77 does not knowingly collect personal data from individuals under the age of 21.
During the account registration and KYC process, rws77 collects and verifies date of birth information to confirm that each registered user meets the minimum age requirement. Any account found to belong to an individual under the age of 21 will be immediately suspended, all funds will be returned to the source payment method, and all associated data will be deleted or retained only to the extent required by our age restriction compliance obligations.
If you believe that a minor may have registered on the rws77 Platform, please notify our support team immediately so that appropriate action can be taken.
The rws77 Platform may contain references to third-party payment service providers and other external services (such as Malaysian banks and e-wallet platforms) in the context of facilitating transactions. This Privacy Policy applies solely to data processed by rws77 in connection with the Platform.
Third-party service providers — including payment processors such as Maybank, CIMB, Touch 'n Go eWallet, and DuitNow — have their own independent privacy policies governing the data they collect in connection with your use of their services. rws77 is not responsible for the privacy practices of third-party providers and encourages you to review the relevant policies of any third-party service you use in connection with your rws77 account.
rws77 reserves the right to update or amend this Privacy Policy at any time. Material changes to how we collect or use your personal data will be communicated to registered users via a prominent notification on the Platform or by email to the address associated with your account, with reasonable notice prior to the changes taking effect.
The date displayed at the top of this document ("Last Updated") reflects the date of the most recent revision to this Policy. We encourage you to review this Privacy Policy periodically to remain informed of how rws77 handles your personal data.
Your continued use of the Platform following notification of material changes constitutes your acceptance of the amended Privacy Policy. If you do not agree to the amended Policy, you may request account closure as described in the rws77 Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or rws77's handling of your personal data, please contact us through the following channels:
Please include "Privacy Request" or "Data Subject Rights" in the subject line of any email relating to this Policy to ensure your request is directed to the appropriate team. We may require identity verification before processing any request to confirm we are corresponding with the correct data subject.
Six core commitments that define how rws77 handles your personal data — from the moment you register to every transaction you make.
Every connection between your device and the rws77 Platform is protected by bank-grade 256-bit SSL encryption. Your personal details and financial data are never transmitted in plain text.
rws77 does not sell, rent, or share your personal data with third parties for their own marketing purposes. Your information is used exclusively to operate your account and deliver our services.
We collect only the personal data strictly necessary to provide you with a safe gaming experience and comply with our regulatory obligations. No unnecessary data is requested or retained.
Personal data is retained only for as long as legally required or necessary for service delivery. On expiry of the relevant retention period, data is securely deleted or irreversibly anonymised.
You retain full rights over your personal data — access, rectification, erasure, portability, and objection. All rights requests are responded to within 30 days by our dedicated privacy team.
rws77 strictly enforces a minimum age of 21 years. Age verification is a mandatory part of the KYC process. We do not knowingly collect data from minors and take immediate action when underage access is detected.
Transparent & Trustworthy
Now that you understand how rws77 protects your personal data, explore our platform with confidence. Fast MYR deposits, certified fair play, 24/7 support — all in one place.
🔞 For players aged 21 and above only. Play responsibly. Gambling involves financial risk.